HOUSE CHAPEL

Privacy Policy

House Chapel Privacy Policy

Effective Date: January 2, 2026
Last Updated: January 2, 2026

House Chapel (“House Chapel,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit thehousechapel.com (the “Site”) or interact with our ministry, including making donations through our online giving tools (collectively, the “Services”).

Contact Us
Email: admin@thehousechapel.com
Mail: House Chapel, 1312 Industrial Ct, Sarasota, FL 34236

1) Information We Collect

We collect information in three ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties (such as payment providers).

A. Information you provide

You may provide:

  • Contact information: name, email address, phone number, mailing address
  • Donation details: donation amount, frequency, fund/designation, and donation notes (if you choose to include them)
  • Communications: messages you send us (e.g., emails or contact form submissions)

Please avoid submitting sensitive personal information in open text fields (for example, Social Security numbers, bank logins, or medical information).

B. Information collected automatically

When you use the Site, we may automatically collect:

  • Device and usage data: IP address, browser type, device identifiers, operating system, pages viewed, referring URLs, and timestamps
  • Cookies and similar technologies: used for basic functionality, security, and analytics

You can control cookies through your browser settings. Disabling cookies may affect certain Site features.

C. Information from third parties

When you donate online, our providers may send us limited information such as:

  • Donation confirmation and metadata: transaction status, transaction ID, date/time, amount, fund/designation, and limited payment method details (e.g., card brand and last four digits)

2) Donations, Payments, and Financial Data (Planning Center, Stripe, and Plaid)

House Chapel uses Planning Center for donation management and giving records. Donations and payments are processed through third-party payment and financial tools, including Stripe and Plaid.

  • Planning Center Giving: Facilitates donation forms, donor management, contribution statements, and related giving workflows.
  • Stripe: Processes card and bank payments (such as ACH), helps prevent fraud, and may handle payment-related identity verification. Stripe collects and processes payment information according to its own privacy policy. House Chapel does not receive or store full card numbers or full bank account numbers. We typically receive confirmation of payment, donation amount, date/time, and limited payment details (such as last four digits).
  • Plaid: If you choose to connect a bank account through our giving experience, Plaid may collect information from your financial institution to enable bank account linking and/or verification. Depending on what you authorize, this may include account identifiers and account-related data needed to complete the connection or verification. House Chapel does not receive your bank login credentials. Plaid processes information according to its own privacy policy.

Your use of these providers is subject to their terms and privacy policies. We encourage you to review them.

3) How We Use Your Information

We may use information to:

  • Process and manage donations, including issuing donation receipts and year-end contribution statements
  • Maintain giving and ministry records for internal administration and compliance
  • Respond to inquiries and provide support
  • Operate, protect, and improve our Site and Services (including troubleshooting, analytics, fraud prevention, and security monitoring)
  • Comply with legal and financial obligations, including tax and accounting requirements
  • Protect rights and safety, including preventing fraud or misuse of our Services

4) How We Share Your Information

We do not sell personal information.

We may share information in these limited circumstances:

A. With service providers (processors and vendors)

We share information with vendors who help us operate the Services, including:

  • Planning Center (donation management / donor records)
  • Stripe (payment processing, fraud prevention)
  • Plaid (bank account linking/verification)
  • Website hosting, security, and analytics providers (as applicable)

These providers are permitted to use personal information only as needed to provide services to us and to comply with their legal obligations.

B. For legal, compliance, and safety reasons

We may disclose information if required by law or if we believe disclosure is necessary to:

  • comply with legal process or lawful requests,
  • enforce our policies,
  • investigate suspected fraud or security issues,
  • protect the rights, property, or safety of House Chapel, donors, or others.

C. In the event of organizational changes

If House Chapel is involved in a restructuring, dissolution, or asset transfer, information may be transferred as part of that process, consistent with applicable law.

5) Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide the Services,
  • maintain accurate donation records and issue contribution statements,
  • comply with legal, tax, and accounting obligations,
  • resolve disputes and enforce agreements.

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Payment and bank-linking data are handled primarily by our providers (Planning Center, Stripe, and Plaid) using industry-standard security practices.

7) Your Choices and Rights

You may request to:

  • Access or correct certain personal information we maintain about you
  • Request deletion of personal information, subject to our legal and recordkeeping obligations (for example, donation record retention requirements)

To make a request, email admin@thehousechapel.com. We may need to verify your identity before fulfilling requests.

Email preferences: If you receive emails from us, you can opt out of non-essential communications using the unsubscribe link (if provided) or by emailing us.

House Chapel does not send SMS/text messages for marketing or donation communications.

8) Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children without parental consent. If you believe a child has provided personal information through the Site, please contact us so we can take appropriate action.

9) International Visitors

If you access the Site from outside the United States, your information may be processed and stored in the United States and other locations where our vendors operate. By using the Services, you consent to this transfer where permitted by law.

10) Links to Third Parties

The Site may include links to third-party services (including donation/payment pages). We are not responsible for the privacy practices of third parties. Please review their privacy policies.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will revise the “Last Updated” date at the top of this page. If we make material changes, we will post a notice on the Site.

12) Contact Us

House Chapel
1312 Industrial Ct
Sarasota, FL 34236
Email: admin@thehousechapel.com